Map Any User Journey: Pinpoint Friction Points and Design Error Recovery

<context>
Product: [PRODUCT NAME]
User goal: [WHAT THE USER WANTS TO ACCOMPLISH]
Starting point: [WHERE THE USER ENTERS — homepage, ad, email link, etc.]
End point: [DESIRED ACTION — purchase, signup, booking, etc.]
</context>

<task>
Map the complete user flow from entry to completion:
1. List every screen/page the user encounters in order
2. For each screen, specify:
   - Primary action (what we want them to do)
   - Secondary action (acceptable alternative)
   - Information shown
   - Potential drop-off reasons
   - Micro-copy for CTAs and guidance text
3. Identify the 3 highest-friction points in this flow and suggest UX improvements for each
4. Map the error states — what happens when something goes wrong at each step
5. Design the "happy path" confirmation and the "recovery path" for abandoned flows

Present as a numbered sequential flow with branching paths clearly marked.
</task>